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Shipping Policy

Thank you for visiting and shopping at Nord Grinders.Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Orders with ready items are processed within 3-5 business day. Orders are not shipped or delivered on weekends or holidays. Abrasives are made to order. Manufacturing time 2-4 work days, total order processing time is 7-10 work days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout

Shipment to P.O. boxes or APO/FPO addresses

Nord Grinders ships to addresses within the European Union, Belarus, Switzerland and Norway.

Shipment confirmation & Order tracking

We will send out confirmation and order tracking info to the customers e-mail.

Customs, Duties and Taxes

Nord Grindersis not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). All taxes are calucalted at checkout.

Damages

Nord Grindersis not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy


We currently do not ship outside the European Union, but it is possible to contact us via e-mail, to make a custom order regarding your location.

Returns Policy

Our Return & Refund Policyprovides detailed information about options and procedures for returning your order. 

We do not refund but exchange. Please see refund policy.